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Why Cable Customer Service Sucks

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  • The FCC is now accepting public comments on the Comcast-Time Warner merger, and progressives have to speak up. Use our easy tool to submit a comment to the FCC today.

Cole Leystra, Progressives United

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The answer is simple: Because they can.

Now for the question: Why do cable companies treat customers so horribly?

You see, quite awhile ago cable companies made a backroom gentlemen's agreement -- also known as "probably illegal collusion" -- to not play on each other's turf, meaning when you go to sign up for cable TV or Internet, you likely have only one option. And since you don't have anywhere else to go when you get bad service, you just keep getting bad service.

The real punch in the gut is that now the nation's two biggest cable providers, Comcast and Time Warner, want to merge. The proposed merger would give Comcast control of 60% of the cable in this country, and, by any reasonable standard, would violate our anti-trust laws. The cable companies' absurd argument in favor? They simply say that since cable companies long ago colluded to not compete with each other, this merger doesn't actually reduce competition anyway. What nerve.

Thing is, they are correct, and that is exactly the problem. The FCC needs to deny this merger and go further and break up these conglomerates so that consumers have choices -- and so we don't have to depend on fewer and fewer sources for our information.

social_justice_0.jpgThe FCC is now accepting public comments on the Comcast-Time Warner merger, and progressives have to speak up. Use our easy tool to submit a comment to the FCC today.

We have all been there, stuck on hold, listening to horrible music, waiting a lifetime to talk to a real, live person. Dealing with cable companies just sucks, so no one is surprised that Comcast, the nation's largest cable provider, consistently ranks as having the worst customer service in the nation. Time Warner, the second biggest provider, is never far behind.

But this problem goes way beyond customer service.

As fewer companies control the information we get, be that TV or internet, the less power we have to stop them. The problem with monopolies today is much bigger than just Comcast. Whether it is airlines or banks, monopolies routinely use their combined wealth and power to corrupt our government and rig the game against us.

Corporations like Comcast bet on people not caring enough to fight back, but we have to -- and this merger is the place to start. It is time to stand up and show them how wrong they are. Please join with hundreds of thousands of fellow progressives and fight back today.

social_justice_0.jpg Use our easy tool to submit a comment to the FCC today. The Comcast-Time Warner merger will only further rig the game against everyday Americans.

For consumers, the idea of two of the worst customer service operations in the world combining is a nightmare. Only in Wall Street boardrooms and at Washington cocktail parties would this be thought of as a good idea that's somehow good for consumers. But that's exactly what millions in campaign contributions and lobbying does: buys influence, favors, and the affection of legislators.

It's time for progressives to once again take on this fight, and it starts with Comcast.

Thanks for uniting as a progressive,

Cole Leystra, Executive Director, Progressives United

Special Report | A Free and Open Internet: The Latest from the Frontlines, Week Ending October 12, 2014

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F.C.C., in ‘Net Neutrality’ Turnaround, Plans to Allow Fast Lane

  • 8 New items including:
    • Signature needed: Cable industry lobbyists swarming Congress after we flooded the FCC with comments
    • The Biggest Lie About Net Neutrality
    • Next Step For Net Neutrality: Join Call For Regional Hearings
    • A summer of action to save the Internet
    • Don't Let Net Neutrality Become Another One of Obama's Broken Promises
    • Save the Internet!
    • The End Of Net Neutrality Means The Death Of Your Internet
    • Demand Real Net Neutrality

Compiled by David Culver, Ed., Evergreene Digest

Randall Enos

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Signature needed: Cable industry lobbyists swarming Congress after we flooded the FCC with comments, Rachel ColyerDaily Kos 

We need you to contact your legislators now. We’ve made it easy to contact all three members of Congress who represent you with one submission—and we’ve tailored the message according to their position on net neutrality. It’s a nice, easy way for you to save the internet by combating corporate power.

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The Biggest Lie About Net Neutrality, Timothy Karr, Free Press / Huffington Post

  • Reclassifying internet service providers (ISPs) under Title II of the Communications Act is the agency's only path forward to protect real Net Neutrality -- and one that millions of Americans have already urged the agency to take.
  • Next Step For Net Neutrality: Join Call For Regional Hearings

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Next Step For Net Neutrality: Join Call For Regional Hearings, Kevin Zeese and Margaret Flowers, PopularResistance.org

  • Outrage! FCC Official Says a million people commenting will not make much difference.
  • Join us in Urging Regional Hearings of the Commissioners throughout the Country
  • Join us in demanding that the FCC hold hearings to listen to the people.

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A summer of action to save the Internet, Todd O'Boyle, Common Cause

  • Major telecom and cable companies are seeking unprecedented control over what you can see and say online. The FCC is accepting public comments on this critical issue. 
  • Tell them where you stand!

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Don't Let Net Neutrality Become Another One of Obama's Broken PromisesCompiled by David Culver, Ed., Evergreene Digest

The campaign has pushed the door open, now we all have to go through it and raise our voices louder than Comcast’s lobbyists to save the people’s internet.

  • btn-take-action.gifSubmit your comment to the FCC here.  At the end of Part 1 is suggested language you can cut and past as your comment to the FCC on their Open Internet Rules (Proceeding Number 14-28)
  • Part 1: What Next In The Campaign To Save The Internet?
  • Part 2: A Primer: Just What Is Net Neutrality — and Why All the Fuss?

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Save the Internet! Kevin Zeese and Margaret Flowers, Popular Resistance, PopularResistance.org

  • Update: Actions every day starting on Wednesday, May 7th, at noon and 5 pm. To Save The Internet, we are building a People’s Firewall against the FCC’s proposed rule that will create a ‘pay to play’ Internet by ending net neutrality. The FCC is located at 445 12th Street, SW, Washington, DC 20554. 
  • To ensure the Internet is open to all on an equal basis we must act now to prevent mega-corporations from destroying Internet Freedom
  • It is time for escalating actions against the FCC before their vote on May 15th to end net neutrality.
  • The End Of Net Neutrality Means The Death Of Your Internet

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The End Of Net Neutrality Means The Death Of Your InternetInquisitr

By providing a so-called “fast lane” for carriers to hike fees on sites trying to reach customers, it means that we will continuously start paying more to use each of those sites. Imagine paying a fee for your ISP, and then paying a separate tariff for Google, and then Facebook, and so on, and so on, ad nauseum, ad infinitum.

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Demand Real Net Neutrality, SavetheInternet.com

  • Stop the FCC from Breaking the Internet!
  • The Federal Communications Commission is proposing rules that would kill — rather than protect — Net Neutrality and allow rampant discrimination online.
  • Under these rules, telecom giants like AT&T, Comcast and Verizon would be able to pick winners and losers online and discriminate against online content and applications. 
  • We must stop the FCC from moving forward with these rules.
  • Tell FCC Chairman Wheeler: We Demand REAL Net Neutrality.

Jimmy Carter Issues 'Call to Action' Against Subjugation of Women

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In his new book, A Call To Action, Carter tackles a fundamental question of equality head-on: the subjugation of women in cultures around the world. 

National Public Radio

Thank%20You%20%28Lg%29%20w%3A10%20yr%20banner.jpgThis article is made possible with the generous contributions of all reader supported Evergreene Digest readers like you. 

450986231-8aa3bc9064417c9c4b78ddfdb32837aa3eb8e7e0-s3-c85.jpgJimmy Carter's other books include Palestine Peace Not Aparthide, Sharing Good Times and Our Endangered Values. Prakash Methema/AFP/Getty Images

23 March 14 | President Jimmy Carter has written more than two dozen books over the course of his career, about everything from the art of aging to how to achieve peace in the Middle East. All his writing is anchored by a deep-seated belief in the equality of all people.

In his new book, A Call To Action, Carter tackles a fundamental question of equality head-on: the subjugation of women in cultures around the world. Carter joins NPR's Rachel Martin to talk about the state of human trafficking and whether religion can be a conduit for lasting change around gender.

Jimmy Carter is an American politician and member of the Democratic Party who served as the 39th President of the United States from 1977 to 1981 and was awarded the 2002 Nobel Peace Prize, the only U.S. President to have received the Prize after leaving office.

Full story … 

Pumpkins at the Depot

Collaborative Show by  Red Wing (MN) Arts Association and Bill Habedank

Red Wing Arts Association

Starbuck%27s%20Cafe%20Latte%20with%2010%20yr%20banner.jpgIf you like reading this article, consider joining the crew of all reader-supported Evergreene Digest by contributing the equivalent of a cafe latte a month--using the donation button above—so we can bring you more just like it.

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October 8, 2014 | Master Carver Bill Habedank, Krafty Kathy, and a crew of volunteers create an unforgettable show for all ages. More than 100 carved pumpkins on display.

Free admission. Please bring a non-perishable item to support the Red Wing Area Food Shelf.

For further information or to learn how to become in Bill's carving crew, call 651-388-7569 or visit redwingartsassociation.org.

When Did Americans Become the Enemy?

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  • Land of the free, home of the brave does not mean non-violent citizens being beaten into submission, SWAT team raiding homes on a regular basis, or armored tanks rolling through towns anytime Americans exercise their right to peaceful protest.
  • Pentagon Supplies School Districts with Assault Rifles and Grenade Launchers

Robert Greenwald, Brave New Films

I%20Want%20You%20with%2010%20yr%20banner.jpgIf you like reading this article, consider joining the crew of all reader-supported Evergreene Digest by contributing the equivalent of a cafe latte a month--using the donation button above—so we can bring you more just like it.

ferguson9.jpgSeptember 8, 2014 | Armored tanks. Automatic weapons. Tear gas. In small towns across America.

When did we all become the potential target of hostile military-police aggression? When the federal government decided to spend billions getting police every toy they could possibly want.

To use against our own citizens. With no protocol or training on when such force and intimidation may be justified.

Take%20Action%20Today%20button.jpgShare this video and join the fight against police militarization.

But now we have the chance to tell the federal government that this must stop.

Land of the free, home of the brave does not mean non-violent citizens being beaten into submission, SWAT team raiding homes on a regular basis, or armored tanks rolling through towns anytime Americans exercise their right to peaceful protest.

Take%20Action%20Today%20button.jpgShare this video and join the fight against police militarization.

 

Thank you for your continued support of Brave New Films’ work around ending excessive militarization, both at home and abroad!

Best,

Robert Greenwald, president of Brave New Films, is an award-winning television, feature film and documentary filmmaker. He turned to documentary filmmaking in 2002, inspired by pervasive voter rights abuses in the 2000 U.S. presidential election. The documentaries produced by Brave New Films have been streamed across all seven continents and have been viewed over 70 million times and counting.  

Related:

Pentagon Supplies School Districts with Assault Rifles and Grenade Launchers, Andrew Emett, Nation of Change

  • Federal records confirm that schools throughout the U.S. have received surplus military-grade weapons and vehicles. But is there really a need for military-grade weapons on campus?
  • When law enforcement is law and order’s biggest threat

 

 

 

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