- Why are loyal long-time cable customers the ones paying more?
- Have you checked out your monthly bill lately?
Kate Cox, Consumerist.org
Submitted by Evergreene Digest Contributing Editor Mike Steigerwald.
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May 19, 2016 | Over the last few months, our colleagues at Consumerist have reviewed cable and internet service bills for seven of the nation’s largest providers in an attempt to make sense of all those fees and charges. Here's what they learned from these bills covering cable, satellite, and fiber customers from Connecticut to California.
1. Everyone Is Nickel-and-diming Their Customers, Some More Than Others
The fees! The fees are everywhere!
As a rule of thumb, the collection of taxes, fees, and surcharges above the stated subscription price ranged from about 15% to 30% of any given customer’s total bill (including bills we looked at but didn’t publish).
Kate Cox, Reporting for Consumerist.org. Consumerist is an independent source of consumer news and information published by Consumer Media LLC, a not-for-profit subsidiary of Consumer Reports. Our mission is to help consumers understand, engage with, and discuss the systems and forces that influence the marketplace, so that we, as consumers, can all make better, more informed decisions.
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