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Comcast Confessions: when every call is a sales call

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  • More than 100 Comcast employees spoke to The Verge about life inside the nation’s largest cable and broadband company
  • "The customer is calling in to tell you what’s wrong, and you’re looking for ways to sell them service."
  • In Harm's Way: The Dangers of a World Without Net Neutrality

Adrianne Jeffries, The Verge  

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July 28, 2014 | When AOL executive and Comcast customer Ryan Block recently tried to cancel his internet service, he ended up in a near-yelling match with a customer service representative who spent 18 minutes trying to talk him out of it.

Rep: I’m just trying to figure out here what it is about Comcast service that you’re not liking.

Block: This phone call is actually a really amazing representative example of why I don’t want to stay with Comcast. Can you please cancel our service?

Rep: Okay, but I’m trying to help you.

Block: The way you can help me is by disconnecting my service.

Rep: But how is that helping you? How is that helping you? Explain to me how that is helping you.

Block: Because that’s what I want.

Rep: Okay, so why is that what you want?

Adrianne Jeffries: Reporter, writer, travel bug, East Village rat, New York Observer alum.

Net-neutrality-meme-e1398433124309.jpgFull story … 

Related:

In Harm's Way: The Dangers of a World Without Net Neutrality, April Glaser, Electronic Frontier Foundation

  • The Internet is one of the greatest things humanity has ever created, and who knows what we’ll be able to do with it next.  Let’s make sure there will always be plenty of room for the unexpected, by making certain no new business or service has to make a special deal to be able to meaningfully connect to users.
  • Take Action to Stop the Attack on Net Neutrality.

 

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Next Step For Net Neutrality: Join Call For Regional Hearings

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Kevin Zeese and Margaret Flowers, www.PopularResistance.org

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FCC-HArris-from-the-Post-Save-The-Internet.jpgJuly 24th, 2014 | More than a million people have spoken out in favor of real Net Neutrality in public comments. More than 3.4 million took some kind of action urging Net Neutrality before the rulemaking began. This has been the biggest public response the FCC has ever gotten on a policy matter … but is the FCC listening? Will the voices of a million people make a difference?

Sadly, a top official at the FCC, Gigi Sohn, told NPR: “A lot of these comments are one paragraph, two paragraphs, they don’t have much substance beyond, ‘we want strong Net Neutrality.” So, 1,067,779 people commenting will not make much difference.  It is a very sad commentary on democracy in the United States and on the FCC.

social_justice_0.jpgPhoto Credit: Shutterstock.com

Join us in demanding that the FCC hold hearings to listen to the people.

Kevin Zeese and Margaret Flowers are participants in Popular Resistance, an online daily news and information service for people who want to play a role in improving the country, creating economic and social justice as well as to protect the environment. They also co-direct It’s Our Economy and are co-hosts of Clearing the FOG, shown on UStream TV and heard on radio.

Full story … 

How Conservative Media Killed A Charity's Plan To Help Migrant Children In Crisis

  • A charity has withdrawn its plans to provide beds for migrant children due to "negative backlash caused by information misreported to the public."
  • How the Media Doesn't Give Peace a Chance

Oliver Willis, Media Matters for America

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foxnews.jpgJuly 17, 2014  |  A Texas charity has abandoned a plan to help house child migrants after conservative media outlets used misleading images to suggest displaced children would be living there in luxury conditions. In fact, the same charity operates other no-frills facilities and had planned to convert a hotel in a similar style.

Conservative media have promoted multiple conspiracy theories connected to the humanitarian migration crisis, including the  accusation that President Obama "planned" the recent surge of child migrants across the border for political reasons, that migrant children are  infecting Americans with rare diseases, and that Obama is  allowing violent gang members to cross the border.

Oliver Willis: A widely followed Huffington Post contributor and employee for Media Matters, Oliver is one of the major voices on the progressive Left. 

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Related:

How the Media Doesn't Give Peace a Chance, Richard Schiffman, OpEdNews

  • Norwegian sociologist, Johan Galtung, the winner of the Alternative Nobel Prize in 1987, believes that the media's institutional bias toward reporting "official sources" in the government and military means that we generally only hear from those with a vested interest in the use of force, rarely from the people on the ground who will pay for their decisions in blood. The arguments for military action are framed in abstract geopolitical terms and vague appeals to "the national interest" rather than focusing on the terrible human costs of organized state violence.
  • Iran: This Is What Propaganda Looks Like
  • PBS's Dishonest Iran Edit
  • How the Media Is Taking Us Toward War With Iran

 

FCC overwhelmed with net neutrality activism, Democratic senators demand reclassification

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Joan McCarter, Daily Kos

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Net-neutrality-meme-e1398433124309.jpg  Jul 15, 2014 | Since Federal Communciations Chairman Tom Wheeler proposed a two-tiered, pay-for-play internet, the agency has been deluged by comments opposing the move—677,000 comments in fact, more than the last big firestorm over Janet Jackson's "wardrobe malfunction." There have been so many comments, in fact, that the FCC has extended the deadline for comments from midnight tonight to midnight Friday, per Politico, because the online comment site has been overwhelmed. Wheeler told The Hill that the agency is working through comments.

FCC Chairman Tom Wheeler said the agency is “mining through” the submissions from lawmakers, content providers, public interest groups and citizens who have seen fit to tell the FCC what is on their mind.

Joan McCarter is Senior Political Writer for Daily Kos. 

Full story … 

Related:

Deadline Extended: Tell the FCC Keep the Internet Open and Free, Erin Wagner, Progressives United

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Take%20Action%20Today%20button.jpg Help progressives reach 20,000 FCC submissions by Friday. Click here to use our easy tool to submit your comment now.

 

Section(s): 

Deadline Extended: Tell the FCC Keep the Internet Open and Free

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Erin Wagner, Progressives United

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Net-neutrality-meme-e1398433124309.jpg  July 16, 2014 | Breaking news: Because of an overwhelming response from progressives fighting to protect an open and free Internet, the FCC just extended the deadline for public comments until this Friday, July 18.

So far, fellow members of Progressives United have submitted 17,829 comments to the FCC, and with this extended deadline and your help we can get to over 20,000 comments.

Take%20Action%20Today%20button.jpg Help progressives reach 20,000 FCC submissions by Friday, July 18. Click here to use our easy tool to submit your comment now.

Hundreds of thousands of progressives are organizing to protect an open, free Internet and you have the opportunity, right now, to stand with them.

You only have until Friday, July 18 to submit your official comment to the FCC, so don't delay.

Take%20Action%20Today%20button.jpg Submit your comment now.

Thank you for uniting as a progressive,

Erin Wagner: Digital Director, Progressives United

 

Related:

FCC overwhelmed with net neutrality activism, Democratic senators demand reclassification, Joan McCarter, Daily Kos 

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Popular Resistance FCC Comments: The Internet Is A Common Carrier

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  • Popular Resistance urges the FCC to reclassify the Internet Under Title II as a Common Carrier so real net neutrality rules can be put in place and we can be assured that the Internet will remain an Open Internet with equal access for all and no discrimination. Only in this way can the full potential of the Internet be realized.
  • Take%20Action%20Today%20button.jpgTake Action Now as the time for public comments is running out. We ask you to sign onto the Popular Resistance formal comments to the FCC published below.  We will file it on July 15.

Kevin Zeese and Margaret Flowers, Popular Resistance

Net-neutrality-meme-e1398433124309.jpgJuly 10th, 2014 | This is not the time for expedience or for working within the confines of what is perceived as politically possible. This rulemaking is about the future of the most important communication tool in history. The Internet already has tremendous economic, social, cultural and political impact and will have an even greater impact in all of those areas in the future.

It is time to decide what is right for the Internet, what is necessary to make the Internet the most effective tool possible for humanity. When the FCC defines what is necessary for the future of communication, then what is politically possible will change. As the FCC can see from the hundreds of thousands of comments it has received, people will rally and mobilize to protect the Internet. If the FCC takes effective action to serve the public’s interest, it will have more political power than it currently perceives.

Kevin Zeese and Margaret Flowers are participants in Popular Resistance, an online daily news and information service for people who want to play a role in improving the country, creating economic and social justice as well as to protect the environment. They also co-direct It’s Our Economy and are co-hosts of Clearing the FOG, shown on UStream TV and heard on radio.

Take%20Action%20Today%20button.jpgTake Action Now as the time for public comments is running out. We ask you to sign onto the Popular Resistance formal comments to the FCC published below.  We will file it on July 15.

Full story … 

Special Report | The Media and War: Week of June 29, 2014

  • How the Media Doesn't Give Peace a Chance
  • 8 New items including:
    • The Media and War, June 27, 2014
    • Iraq War Boosters Get Second Chance In Media Spotlight
    • Propaganda and nonsense: Even more New York Times hypocrisy
    • What the US Media Won't Tell You About Ukraine
    • Syria | Shameful Performance of Western Media
    • How the Media Doesn't Give Peace a Chance
    • Nygaard Notes #511 | "The New American Way of War" in the Media
    • "Progressive" Journalism's Legacy of Deceit

David Culver, Ed., Evergreene Digest

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Signe Wilkinson

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The Media and War, June 27, 2014, Compiled by David Culver, Ed., Evergreene Digest

  • How the Media Doesn't Give Peace a Chance
  • Part 1: The Truth vs. DC's Propaganda Machine with Charles Lewis
  • Part 2: If You Were An Iraq War Critic, You're Probably Not Being Asked To Go On TV
  • Iraq War Boosters Get Second Chance In Media Spotlight

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Iraq War Boosters Get Second Chance In Media Spotlight, Michael Calderone, Huffington Post

  • This is the American corporate media at its perpetual game, manipulating public opinion as always, against the public interest-- favoring transnational corporations and transnational investors who don't give a damn about this country, or anything beyond their profits.
  • Report from Iraq: U.S. Invasion in 2003 Helped Set Path for Crisis Pulling Nation Apart

###

Propaganda and nonsense: Even more New York Times hypocrisy, Patrick L. Smith, Salon

  • What the New York Times and John Kerry pretend to forget is the real history of America's noxious role in the world.
  • Ukraine: Exploding The Myths, Outlining Solutions

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What the US Media Won't Tell You About Ukraine, Ted Rall, Common Dreams

  • Why you should not take U.S. papers and television at face value on Ukraine....
  • Ukraine in Context: What You Don't Know About a New Cold War
  • Propaganda and nonsense: Even more New York Times hypocrisy

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Pat Bagley

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Syria | Shameful Performance of Western Media, As’ad AbuKhalil, Al Akhbar English 

  • There is no accountability and it is unlikely that someone is going to write a book on the shortcomings and failures of Western media. Western media also marketed the Libya story and they were never made accountable for the lies they peddled there.
  • These media have failed their readers on many levels. Their shortcomings can be summarized as follows.
  • How the Media Doesn't Give Peace a Chance
  • Nygaard Notes #511 | "The New American Way of War" in the Media
  • "Progressive" Journalism's Legacy of Deceit

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How the Media Doesn't Give Peace a Chance, Richard Schiffman, OpEdNews

  • Norwegian sociologist, Johan Galtung, the winner of the Alternative Nobel Prize in 1987, believes that the media's institutional bias toward reporting "official sources" in the government and military means that we generally only hear from those with a vested interest in the use of force, rarely from the people on the ground who will pay for their decisions in blood. The arguments for military action are framed in abstract geopolitical terms and vague appeals to "the national interest" rather than focusing on the terrible human costs of organized state violence.
  • Iran: This Is What Propaganda Looks Like
  • PBS's Dishonest Iran Edit
  • How the Media Is Taking Us Toward War With Iran

###

Nygaard Notes #511 | "The New American Way of War" in the Media, Jeff Nygaard, Nygaard Notes

  • "The new American way of war" is but a new strategy in service to a very old goal, which is the maintenance of the global U.S. military hegemony that began after World War II and took on new life with the demise of its only perceived rival, the Soviet Union, 20 years ago.
  • Special Project | The Wars in Iraq, Afghanistan, Libya, Syria, & Iran: Week of July 29

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"Progressive" Journalism's Legacy of Deceit, James Tracy, Global Research

  • Given the backdrop of progressive-left journalists’ lengthy and ardent opposition to the Bush-Cheney policies of Nazi-like atrocities and plunder, venues such as Democracy Now are poised to serve as platforms for disseminating the necessary disinformation to make the Obama administration’s color revolutions and "humanitarian" policy of military interventions seem palatable to the very audiences whose sensibilities are most opposed to violence and imperialism.
  • When War Is in the Air on PBS
  • NATO's Presence Does Not Benefit Afghan Women

 

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